2017 SnapShot Report Cover

Preview the “2017 Home Care Benchmarking Study” with the free SnapShot Report

Wondering what you can expect from the 2017 Home Care Benchmarking Study? The SnapShot Report is a 12-page sample of the contents of the 2017 Study. Though it is not a summary of the study, the 2017 SnapShot Report offers you a sneak peek into the key data published in each section of the 2017 Study.

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What you’ll find in the 2017 SnapShot Report:


  • How to Successfully Recruit & Retain Caregivers

  • Overall Participation Summary
  • Leader Participation Summary
  • Featured Article: “HCAOA: The Value of Home Care”


  • Endorsed National Providers
  • Leader in Excellence Award Winners
  • Provider of Choice Award Winners
  • Employer of Choice Award Winners
  • Featured Article: “A Home Care Provider’s Guide to Brand Development”
  • Featured Article: “Why Your Home Care Agency is A Key Part of the Health Care Continuum”


  • Consumer Marketing Sources

  • Referral Marketing Sources

  • Consumer & Referral Marketing Sources

  • Referral Sales Representative
  • Social Media
  • Why Consumers Choose a Home Care Provider
  • What Sets Providers Apart
  • Growth Opportunities
  • Threats Facing Providers

  • Median Sales Close Ratios & Numbers

  • Inquiry Tracking Comparison

  • Median Client Growth Rates
  • Median Client Acquisition Costs
  • Featured Article: “Turn Screen Time into Face Time: Online Lead Conversion in 5 Steps”
  • Featured Article: “Tech Savvy Marketing for the New Older Adult Generation”
  • Featured Article: “Knowledge on Fire”
  • Featured Article: “DNA of a CEO: Lessons on Leading Home Care into the Future”


  • Top Methods for Recruiting Caregivers
  • Recruitment Sources
  • Top Reasons Caregivers Work for a Provider
  • Caregiver Training
  • Caregiver Turnover Rates
  • Caregiver Recognition
  • Caregiver Pay Ranges
  • Lifetime Value of a Caregiver
  • Caregiver Pay Ranges
  • Caregiver Wages Comparison

  • Caregiver Benefits

  • Office Staff Benefits

  • Featured Article: “How Caregiver Certification Can Grow Your Business”
  • Featured Article: “Scaling Caregiver Recruitment Through Cost Per Hire Management”
  • Featured Article: “Improve Your Recruiting Strategy in 2017”
  • Featured Article: “Conquering the Crisis: Strategies for Recruiting and Retaining High Quality Caregivers”


  • Revenue Percentile Rankings
  • Median Revenue
  • Profit & Loss Comparisons
  • Sales & Marketing and Other Expenses in U.S. Dollars
  • Revenue Generated by Service Offerings
  • Payer Source Percentages
  • Historical Government Programs
  • Medicaid Revenue
  • Median Revenue
  • Weekly Billable Hours
  • Billing Rates
  • Featured Article: “How to Risk Manage Your Way to Higher Profits”
  • Featured Article: “Gamification: Can Home Care Software Really Be Fun?”
  • Featured Article: “Industry Consolidators Seek to Build Marketing Muscle”


  • Service Offerings
  • Client Turnover Rates
  • Client Average Length of Service
  • Client Average Lifetime Value
  • Sales per Full-Time Employee
  • Staffing Summary
  • Technology
  • Affordable Care Act Actions
  • Audits
  • Featured Article: “Create a Customer Service Program to Help Recapture Past Agency Clients”

  • Featured Article: “Are You Paying Overtime Correctly?”
  • Featured Article: “How to Get Referrals from Nursing Homes and Rehabilitation Facilities”
  • Featured Article: “The Resurgence of Private Duty”


  • Net Promoter Score (NPS)

  • Client Satisfaction
  • Caregiver Engagement Score (CES)
  • Caregiver Satisfaction

  • Home Care Pulse Satisfaction Management Program

  • Online Monthly Reports

  • Best of Home Care

  • Our Integrated Software Partners

  • Caring.com Integration

  • What Home Care Providers Are Saying

  • Featured Article: “Monitoring & Managing Your Online Reputation”
  • Featured Article: “Delivering Care to Dementia & Alzheimer’s Clients Over the Next Quarter Century”
  • Featured Article: “Coping with Compassion Fatigue in Agency Owners and Staff”
  • Featured Article: “Addressing the Loneliness Epidemic: Good for Seniors, Good for Business”
2017 Home Care Benchmarking Study Cover

Order the Full 2017 Home Care Benchmarking Study

Make data-driven decisions for your business using tips from industry leaders and the most comprehensive home care data available. Track threats and trends and stay ahead of the curve by ordering your 2017 Home Care Benchmarking Study today.
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